No. 181: 3 Thoughts: Cashless| Amazon|Masayoshi Son

Smaller institutions should embrace, not oppose, fintechs

I’ve been increasingly bothered by the specter of establishments going cashless. We’ve all had opportunities to give some cash to folks who don’t have money at the time for their next meal. Where do they use that cash in a world where it’s not just SweetGreen or ShakeShack going cashless, but it’s also Starbucks, 7-Eleven, and the mom-and-pop corner store going cashless?

While Nathaniel Hoopes’ piece focuses on fintech lenders and how smaller banks shouldn’t be fighting them, it brought to mind community banks and credit unions as potential good partners for fintechs in solving the access problem for folks without resources to get the tools they’ll need to navigate that world. A couple solutions that could work are debit card dispensary kiosks or Lifeline phones to have near field communications. Here’s to not boxing folks further out of society than they already are.

What is Amazon?

Fascinating piece that crystallizes one of the four or so defining companies of this technological era. The piece starts with Wal-Mart which perfected the art of putting the bounds around its marketplaces aka Wal-Mart stores and optimized everything inside of them. With the onset of the internet, Amazon didn’t need to make that optimization. It rather optimized for eliminating bottlenecks to satisfying the customer. Now, it’s gotten so big that has a growing problem of optimizing for sellers who don’t have the same incentives Amazon has internally to be hyper-focused on the customer. This is a must-read if you think about platforms and/or customers.

My job is to work with government agencies in elevating the voice of their customers into their decision-making so I did take some umbrage with Kanter’s assertion that the DMV would remain in stasis, at best. With Deloitte’s new customer strategy & applied design offering in the mix, that’s not a foregone conclusion. **Steps down from soap box**

SoftBank’s Masa Son: We’ve already invested $70B in Vision Fund

Masayoshi Son has carved out a space to shape the future of technology and it’s worth spending time understanding his worldview. This interview is helpful in that effort, though David Faber tosses a wiffle ball soft question on the Vision Fund’s relationship with the Saudi Arabian government.

One worldview I think needs examining is what the world looks like when the Singularity arrives. More than a few technological optimists including people like Kai-Fu Lee argue that the onset of mature artificial technology will enable us to focus on art or work that requires caring like nursing. I don’t see historical proof of this. With broad onset of new technologies, more often than not, policy has had to come into play to ensure folks were well taken care of. What makes us think artificial intelligence will foster all of this benevolence?

No. 177: African Banks: 1920 vs. 2018

I’m working through “Negro With a Hat: The Rise and Fall of Marcus Garvey,” and it’s fascinating to learn more about life in Jamaica during colonial times and Garvey’s experience trekking to Europe. While living in London, Garvey got a job at The African Times and Orient Reviewa paper published by Dusé Mohamed Ali. The paper carved out a reputation as unabashedly African nationalistic.

Ali was ambitious and launched a number of other initiatives outside of the paper. One of those in 1920 was an attempt to set up an independent bank in Ghana that would compete against European banks in West Africa. The venture wasn’t successful and got me thinking about Nigeria’s United Bank for Africa (UBA). This year, they got approval from Britain’s Prudential Regulation Authority to operate as a wholesale bank in Britain. The bank plans to use this approval facilitate trade finance deals in African markets. In 2018, UBA is the only African bank with this approval. That shouldn’t be the case and is a reminder of how much work there is still to do.

No. 136: Atlas Mara Still Trying to Gain Footing

Last year, I brought up Atlas Mara management getting dressed down in an investor conference call due to the lack of confidence the market had in the firm. Well, their Q1 2016 results can’t be too much more encouraging considering the $2M loss the bank posted.

Apparently, management plans to implement some cost reductions and new plans for generating revenue. We’ll see how that goes. One of the early questions about the firm was how much it was paying the management team. Will they take a pay cut?

Further, is the management team still based in Dubai? If so, perhaps they should consider making a move to the continent. Hanging around Jo’burg or Nairobi on a daily basis may strike up new observations for revenue opportunities.

Then again, I’m no expert on these things. I’ll be checking with some bankers to see what they think about Atlas Mara’s performance.

No. 71: Anthony Scaramucci and Henry Blodget on Failure

For the righteous falls seven times and rises again, but the wicked stumble in times of adversity. Psalm 24:16

I discovered a new podcast earlier this week, Masters in Business, with Barry Ritholtz. Two of his recent interviews were with Anthony Scaramucci, head of Skybridge Capital, a hedge fund and host of the SALT Conference, probably the biggest conference for the hedge fund industry. I have found him to be fascinating for the past several years just because he seems to be everywhere – raising money for presidential candidates, running his firm, putting together this massive conference, hosting television shows. So, here was a great opportunity to learn more about the man. He talks a lot about failure in his interview with Ritholtz, beginning with getting fired from Goldman Sachs about 18 months after joining the firm.

Henry Blodget is co-founder and CEO of Businessinsider.com is wired into my finger tips. It is literally the first thing I type when I open my browser. Their coverage of business, technology, finance, and other news is fast and accessible, though I have been critical of their Africa coverage. Henry Blodget was formerly a star technology analyst on Wall Street. His claim to fame was making a predicting that Amazon’s one-year price target was $400. Amazon surpassed that not long after his call. During the tech bust, Blodget got caught up in an SEC investigation for civil securities fraud, coughing up a total of $4 million and accepting a lifetime ban from Wall Street. His conversation with Ritholtz covers his recovery from that failure.

Both Blodget and Scaramucci failed at various points in their careers. Both got up. Helpful stories to hear.